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Our people

SoftLabs is led by experienced, values-driven leaders who believe great outcomes come from strong partnerships, calm leadership and people who genuinely care about the work they do and the organisations they support.

Partnership isn’t a service model. It’s how we work.

At SoftLabs, partnership means showing up alongside our clients, sharing responsibility and staying invested long after the initial engagement. We don’t operate at arm’s length. We integrate, collaborate and adapt to what each organisation genuinely needs to move forward.

Our teams are built to complement yours, bringing depth of experience without disrupting culture. It’s a way of working that prioritises trust, continuity and shared success, and it’s the concept that drives every decision, every day, in our business.

Strong leaders build stronger teams

Our leadership approach shapes how we work internally and how we show up for clients.

Lead with calm and perspective

We bring steady leadership to complex environments, helping teams navigate change without unnecessary disruption.

Empower people to do their best work

We believe strong outcomes come from people who feel supported, trusted and equipped to contribute meaningfully.

Focus on long-term value

Decisions are made with sustainability, capability and impact in mind, not a focus on short-term wins.

Leader spotlight

Lakshmi Pillamarri

As a female CEO in the technology sector, Lakshmi brings a leadership style grounded in capability, inclusion and thoughtful decision-making. Her approach prioritises people, partnership and progress in equal measure.

With over two decades of experience leading enterprise technology initiatives, Lakshmi has guided organisations across aged care, manufacturing and government through complex ERP implementations and digital transformation programs. She is known for translating strategy into practical, compliant and secure solutions, and for building long-term partnerships that deliver measurable impact.

Under her leadership, SoftLabs has grown into a trusted partner and leading technology provider.

Strategic guidance

Our board provides strategic oversight and guidance, helping shape SoftLabs’ long-term direction while reinforcing strong governance, ethical leadership and sustainable growth.

Together, they bring deep experience across technology, business and public sector environments, ensuring the organisation remains grounded, future-focused and accountable.

Our team is your team

At SoftLabs, one of our main solutions for our clients, is embedding individual experts and entire teams into businesses to help ensure technology is implemented and used effectively. We take a deliberate, considered approach to building every team by aligning experience, mindset and working style to the environment they’re entering.

Our people integrate quickly, communicate clearly and contribute meaningfully from day one. Cultural alignment matters as much as technical expertise, because strong partnerships depend on trust and mutual respect, so aligned values is always central to every client conversation.

Team Collage

Our Advisory Board

Geoff-Cooper

Geoff Copper

Chairman

Geoff brings more than 30 years of senior leadership experience across management, business development, and sales and marketing. His career spans both large enterprises and high‑growth technology companies, with roles ranging from Information Technology and Technical Systems Engineering to senior regional leadership positions and CEO appointments.
As CEO of Mastersoft Systems, Geoff led a successful business restructure that revitalised company performance and delivered strong shareholder value. Geoff’s breadth of experience and strategic insight make him a highly valued member of the Advisory Board.

Barry-McGhie

Barry McGhie

Advisory - Sales & Marketing

Barry is a seasoned technology and sales leader with extensive experience in ERP solutions and enterprise go-to-market strategy. He specialises in guiding organisations to harness information technology as a catalyst for operational excellence and competitive differentiation. Bringing a deep and current understanding of the dynamic technology landscape, Barry contributes strategic insight across sales, marketing, and customer value creation. His advisory approach is grounded in a commitment to achieving tangible outcomes for both organisations and individuals.

Our Executive Leadership

Manjula

Manjula Viswanath

Executive Director & Corporate Affairs

Manjula is a people-centric leader known for aligning talent, technology, and business strategy to drive meaningful outcomes. She brings a strong focus on integrating human capability with organisational goals, ensuring that people strategies are seamlessly connected to broader technology and business priorities.

Xen Zambas

Xen Zambas

Director Products & Solutions

Xen is an accomplished leader in technology and innovation, with a proven ability to translate vision into enterprise-wide impact. He is highly regarded for aligning technology strategy with business objectives, guiding teams to deliver customer-focused solutions that drive growth and long-term value. His leadership is defined by a commitment to innovation, team excellence, and sustainable outcomes.

Garima Sharma

Garima Sharma

Director Operations, Partnership & Governance

Garima brings deep expertise in aligning strategy, structure, and delivery to drive sustainable, technology-led transformation across complex organisations. With a strong foundation in governance frameworks and operational excellence, Garima partners closely with clients and internal stakeholders to navigate organisational complexity, build lasting capability, and deliver meaningful outcomes at scale.

Indu Ponnusamy

Indu Ponnusamy

Director Government & Finance

Indu brings a rare combination of public sector insight and financial acumen. With deep expertise spanning government technology delivery and finance solutions, she understands the unique pressures, compliance demands, and community obligations that define the public sector. Her people-first philosophy shapes not only how she leads, but how she engages clients, building the kind of trust that sustains long-term partnerships across complex, high-stakes programmes.

Australian-led, globally capable

SoftLabs is proudly Australian owned and operated, with leadership, delivery and accountability based here at home. Our completely onshore teams work closely with clients across Australia and New Zealand, ensuring deep local understanding, strong governance and clear lines of responsibility.

At the same time, our capability extends well beyond our borders. Through carefully structured global delivery models, we support organisations operating internationally and deliver solutions that scale across regions, regulatory environments and time zones.

The result is the best of both worlds: local expertise, cultural alignment and compliance confidence, backed by the capacity and experience to deliver complex technology programs wherever your business operates.

Work, life and play at SoftLabs

Being on the team at SoftLabs is all about collaboration, curiosity, and care for the people around us, and though we take our work seriously, we never forget to stop for a moment to check in, hear a story, and have a laugh.

Testimonials

Team Photo

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