Sugar Sell
Sugar Sell gives you what other customer management software solutions wish they could: The guarantee of an outstanding user experience. Sugar continues to hold the #1 ranking for satisfaction, reliability and tech support in PCMag’s Business Choice Awards, and is the only CRM people would strongly recommend to peers.
The real power of our platform is in the story that it tells — about your customers, your company and the future of your business. It’s the customer experience solution to use when you want to empower every employee with the right information, at the right time, before they even ask.

We’ll help you:
Paint a clear picture of customers with a complete understanding of their past, present, and future. Create extraordinary customer relationships with the most intelligent sales automation solution on the market and:
- Deliver accurate, AI-powered predictions about your customers and your business, even with limited or incomplete CRM data.
- Tailor your CRM to your business with flexible platform customization, workflow, and integration capabilities.
- Gain insight into how your customers got to their current state with a complete historical record and the sales analytics tools to make sense of it.
- Never lose a renewal opportunity with Sugar Sell’s renewal console providing built-in support for subscription-based sales.
Create extraordinary customer relationships with the world’s most intuitive and collaborative CRM — rated number one in the prestigious PCMag Readers’ Choice awards. Track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is lean, fast and integrates with anything.
FEATURES
- Actionable intelligence you can actually use
- No-touch data management.
- #1 rated user experience
ADVANTAGES
- Get the exact intel you need for each customer interaction
- Spend less time entering and retrieving data
- Automate your most important and repeated activities
Imagine resolving every customer service inquiry promptly and proficiently — without a single sloppy handoff or having to scramble for purchase histories. From easy at-a-glance dashboards to robust self-service portals, Sugar Serve has everything you need to create outstanding customer experiences. You’ll always be prepared to give customers exactly what they need. At any moment, for any issue or interaction.
Where would you like to start?
Customer Journey
Effortlessly map out each individual customer journey, from the first time someone hears from sales to the day you start sending satisfaction surveys. It’s the easiest, fastest way to help employees stay on top of their game — and ensure every sales rep is ready to deliver the right message to the right person, at just the right time.
Sugar Connect
Sugar Connect brings your most important customer experience activities into the email and calendar apps Sales and Services use every day. Keep your CRM, email, and calendar tools up-to-date without having to ever manually enter data. With Sugar Connect, your G Suite or Office 365 account can connect with your Sugar instance to surface relevant data from Sugar as you interact with prospects and customers in real-time. It’s the easiest way to provide the types of truly personalized experiences that create and retain customers for life.
SugarBPM™ CRM.
Automate your most complex business processes with drag-and-drop ease. Use SugarBPM™ to get quotes reviewed and approved, route leads based on company size or customer location, generate email templates and so much more.
Change Your Customer’s Experience for the Better
Get the competitive advantage you need, at a price you can afford. With Sugar’s clear and simple pricing — no hidden fees or gotchas.
GET AT-A-GLANCE INSIGHTS
Extract the exact insights you need, through the activities you’re already doing daily. Sugar’s at-a-glance reporting and personalized dashboards make it easy to track activities, forecast sales, uncover business trends and monitor progress.
INTEGRATE WITH EVERYTHING
Integrate your everyday tools, from email and calendars to online meetings and social media apps, so sales opportunities will follow wherever you go. Plus, integrate seamlessly with Sugar Market and Sugar Serve for a complete customer view.
TAKE IT ON THE GO
Stay on top of every deal and access all of your data — no matter where you go or what device you use. Millions of users rely on the Sugar Sell mobile app to use their favorite features on smartphones and tablets, even when being on the road means going offline.
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Australia & New Zealand's Leading CRM Software Solution for your Selling needs
CONTACT US
Get in touch
If you want us to get in touch, please drop a line.
SoftLabs
Corporate Office:
Suite 20,
330 Wattle Street,
Ultimo NSW 2007
Mailing Address:
PO Box 246, Cherrybrook 2126.
Phone: 1300 207 208
Fax: +61 2 8843 1310
Email: business@softlabs.com.au