Sugar Enterprise

Sugar Enterprise is the premier sales force automation product for on-premises deployment. Enterprise provides the power and ease-of-use that Sugar is known for, in an on-premises package supporting higher levels of customizability and control.

Interested? Book a Meeting with SoftLabs

Sales organizations recognize the value of world class CRM. Unfortunately for companies that require on-premises software to comply with security and privacy regulations, the choices have been limited. Too often, these organizations are forced to accept an inferior CRM solution that offers too little functionality to get the job done or is too inflexible to tailor to their business. Compromising on your CRM means settling for more effort, less automation, and fewer sales.

With Enterprise, the compromise is over. Enterprise provides comprehensive sales force automation capabilities including management of contacts, accounts, leads, opportunities, forecasts, support cases, quotes, contracts, communications, mobile, and reporting. Enterprise is built for onpremises deployment, providing full control over the technology stack and unprecedented levels of customizability. With Enterprise, companies now have complete control over security, privacy, and extensibility without conceding on their CRM needs.

- No Compromise CRM – Provides comprehensive CRM capabilities in an onpremises solution
- Maximum Control – Enables complete authority over the CRM technology stack and software updates
- Customi zability – Supports any level of tailoring, from custom fields, to new functional modules, to completely headless embedding in other applications

No Cloud? No Problem.

Enterprise is built on a powerful, flexible platform that integrates seamlessly with your business processes and systems. Built on industry-standard technologies like HTML5, REST, JavaScript, and PHP, Enterprise can be customized using commonly available skills and tools. With Enterprise, you’ll never be locked-in by inflexible, proprietary technology that requires specialized consultants to make changes. With Enterprise, you have complete access to all APIs without limitation or hidden licensing costs. Enterprise provides best practice CRM processes built in, as well as an open canvas for creating custom CRM applications tailored to your unique business requirements.

Key Features of Enterprise

Sales Acceleration and Pipeline Management

Manage all selling activities including leads, opportunities, contacts, customers, quotes, and interactions

Business Process Automation

Automate processes with SugarBPM, including visual workflow design, time-based alerts, approvals, and escalations

Reporting and Dashboards

Gain visibility into metrics, KPIs, customers, pipeline, and activities, with robust pre-built and ad-hoc reporting capabilities

Multi-Level Customization

Customize at any level via configuration, custom modules and fields, workflow automation, APIs, custom coding, and database access

Upgrade Flexibility

Enjoy complete control over when and how to apply platform upgrades

Sugar Mobile

Access CRM from any device via free iOS and Android apps and Sugar’s mobile browser support

Case Management

Manage inbound support cases across multiple channels and ensure service level agreements are met

Campaign and Lead Management

Capture leads, execute highly targeted campaigns, and track and analyze engagement

Everything you need in a CRM solution—on-premises, tailored to your business.

As a large enterprise, you have specific needs when it comes to your business systems and creating the optimal customer experience. Sugar Enterprise is perfect for companies that require maximum flexibility in customization and complete control over the technology stack.