GRAPE by SoftLabs is an Integrated Workplace Management Platform built for SMEs. Manage employees, projects, timesheets, service tickets, training, and operations from one connected system.
As organisations scale, disconnected tools, manual processes and limited visibility start to slow progress. What once worked becomes difficult to manage as teams grow, workloads increase, and reporting expectations rise. Without systems that evolve with your business, growth starts to feel harder than it needs to be — with progress overtaken by admin, guesswork, and workarounds
Information scattered across spreadsheets and standalone tools creates duplication, errors and delays.
Approvals, payroll, invoicing, information processing and task tracking consume valuable time that should be spent on higher-value work.
Without real-time reporting, leaders struggle to track productivity, costs and progress with confidence.
GRAPE brings together the tools your business needs to manage people, projects, and daily operations — without the complexity of enterprise software.
• Employee lifecycle management
• Overtime request & approval
• Probation tracking & reviews
• Employee self-service portal
• Leave & attendance management
• Manager self-service portal
• Rostering & shift exchange
• Onboarding to separation
• Project and activity management
• Timesheet entry and approvals
• Resource allocation & utilisation
• Real-time budget vs actual
• Budget allocation & monitoring
• Project-level cost visibility
• Role-based access control
• User administration
• Security groups & permissions
• Module-level access settings
• Ticket lifecycle management
• External client support
• Technician & watcher assignment
• Service tracking dashboard
• Ticket movement tracking
• Course and chapter management
• Certification generation
• Training assignments
• Compliance training tracking
• Completion status tracking
• Configurable outbound email alerts
• Escalation rules
• Event-based notifications
• Operational trigger alerts
• Workflow reminders
Centralised policies, signed documents, expiry reminders, audit trail
Employee expense claims, approval workflows, budget integration
Plan, assign and monitor work across teams.
Purchase requests, supplier management, approval workflows.
Visual workflow builder — approvals, escalations, notifications without coding.
Operational KPIs, workforce metrics, project profitability, live reporting.
Leave, approvals, timesheets, and notifications from any device.
Xero, MYOB, QuickBooks, and open API for custom connections.
Stop managing your business across spreadsheets, WhatsApp, and email. GRAPE connects your core operations in one place.
Not a heavyweight enterprise system. GRAPE is designed to be practical, affordable, and easy to use for teams of 5 to 500.
Know what’s happening across your workforce, projects, and operations — without chasing updates or digging through inboxes.
GRAPE is designed for small and medium businesses that are growing beyond spreadsheets and manual processes but aren’t ready for complex enterprise software.
Is currently relying on spreadsheets, email, or disconnected tools
We work with your team to configure GRAPE for your specific workflows, roles, and operational structure.
Your team is onboarded with guided training so everyone is confident using the platform from day one.
SoftLabs provides continued support as your business grows and as new GRAPE modules are released.
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