Overview
A Public Benevolent Institution (PBI) experienced growing operational pressure due to manual Accounts Payable processes. To improve efficiency and eliminate duplicate invoice entry between Aged Care Solutions, SoftLabs implemented TRAILD for AP automation, fully integrated with Epicor Senior Living Solutions.
Key Challenges
- High manual effort in invoice processing
- Duplicate data entry across systems
- Limited visibility and compliance oversight
Outcome
- Improved staff productivity through automated AP workflows
- Reduced compliance risk with audit‑ready reporting
- Faster, more accurate invoice processing
- Seamless integration with Epicor and Alaya Care
